1. Introduction

TFN is registered at, and trades from 72 Wollaton Road, Beeston, Nottingham, NG9 2NZ.  Your agreement is with TFN and this is the user agreement which governs your use of this website and the purchases by you of the services and products we provide. By proceeding with a purchase, you acknowledge that you have read and understood the following Terms & Conditions, and agree to be bound by them.

TFN wholly own and operate the following website: 
http://www.tfn.uk.com 
 
2. Products Section

Payment

Orders placed using a credit card or debit card must be placed through the website, just follow the easy instructions. Under no circumstances, e-mail your credit card details to us.  No responsibility can be taken for the security of your details is given this way. Alternatively a GBP cheque (including postage & packaging cost) can be sent to:   

TFN
72 Wollaton Road
Beeston
Nottingham
NG9 2NZ

Card Security
As a company we have chosen to use Sage pay for credit card payments, to ensure that the utmost care is taken to protect you & your personal card details.  It is imperative that you type in the cardholder's details as it is shown on the card, & address exactly as it appears on the statement.  When passing your credit details to Sage pay, they use a secure server to protect you. For Sage Pay’s full terms and conditions, please visit http://www.sagepay.com/

Method of Payment

You can pay through Sage pay by:

  • Mastercard
  • Visa
  • Maestro

Stock Control Policy
TFN endeavour to hold all the stock that is featured in our on-line shop. If the item(s) you have ordered are temporarily out of stock, we will e-mail you within 14 days (usually within 48 hours), informing you when the item(s) will be dispatched to you.  If we can't supply a product we will refund your money in full. We do from time to time take pre orders for certain products and there may be products out of stock which are available to order online.

Pricing Policy
TFN’s products are priced in Pounds Sterling and include all UK taxes.

Delivery Charges
A delivery charge will be added to all orders as indicated at the time of ordering.

Dispatch Policy

All products are dispatched from the United Kingdom within 48 hours of ordering (usually 24 hours).  TFN reserves the right to increase this dispatch period but if and when this occurs a notice will be displayed on the checkout pages of the website.

Orders of 2 or more products may be dispatched separately at the discretion of TFN.

Goods Return Policy

TFN is committed to providing the best customer service available. If we have dispatched the wrong item, you can return the goods for a full refund (including postage and packaging) or an exchange. If you change your mind (within 7 days of ordering) about a product and no longer require it, then this can be returned and will be refunded in full.  However TFN is not liable for your return postage.

To return your product(s) just follow the simple instructions below.

Return of goods procedure:

Simply follow the instructions on the returns section of the website or on the paperwork you receive with your order, we will always endeavour to process all returns in a speedy manner and usually within 48 hours. Returned items should be carefully packaged and returned to:

TFN Returns
72 Wollaton Road
Beeston
Nottingham
NG9 2NZ

Please make sure to enclose all relevant paperwork so we know who has returned.

 

Un-delivered Products:

If the product(s) ordered have not been received, this must be reported to TFN within 30 days from ordering to qualify for a full refund or replacement product(s). If product(s) are returned to TFN  due to an incorrect address or are not collected from a local postal service a full refund less the original postage fee will be given.

3. General Section

Statutory Rights
These terms & conditions do not affect your statutory rights as a customer. TFN reserves the right to change the terms and conditions on this site at any time.

Privacy Policy
TFN do not divulge or sell our customers details to any other company or any 3rd party organisation, under any circumstances. TFN do reserve the right to inform you of new products as appropriate.

Disclaimer
To the maximum extent permitted by law, TFN  disclaims all warranties, whether express or implied by statute, custom or usage relating to the information contained in or services offered on this site and shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this site, or from any interruption or delay in accessing this site.

Jurisdiction
All agreements will be made in England and be governed by English law and be subject to the exclusive jurisdiction of the English Courts.

Copyright
© TFN. All rights reserved. Individual pages may be printed off for your own private use but cannot be used for any commercial or business purpose.

Contact Details
For any questions or comments you can contact us as detailed below:

TFN
72 Wollaton Road
Beeston
Nottingham
NG9 2NZ

info@tfn.uk.com

0115 9222226

Thank you very much for shopping with TFN. We hope you enjoy your purchases and we look forward to you purchasing again in the near future.