 | Terms And Conditions |  |
Total Fitness Nottingham 72 Wollaton Road, Beeston, Nottingham NG9 2NZ
| Tax Charges Prices include VAT (Value Added Tax)* at the standard UK rate of 17.5%. VAT does not apply to orders that are to be shipped outside the E.U. or to Tax Free areas such as the Channel Islands. These areas will be priced and billed with VAT deducted. If you select a currency or a delivery country outside the E.U., prices will be displayed VAT free, for example, an item which costs 19.99 GBP will be shown and billed as 17.38 GBP when it is VAT free. While we do our best to ensure prices are up to date and correct, errors may occur and in this case you will be contacted before your order is shipped.*In the UK helmets are already VAT free, so price is not affected by delivery destination. |
| Privacy Policy Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposesReturn ItemsWe will happily refund or exchange any item purchased from TFN within 28 days of purchase after this time no refund or exchange will be givenIf the exchange is due to a mistake on our part we will also refund postage costs. otherwise only the cost of the goods will be refunded.We make no charge for returns – there is no restocking fee Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached All returns must have a completed returns form We will credit the card we have on file for you this may take up to 10 working days to appear as cleared fundsWhat do I do if an item fails once it's been used?All goods supplied by TFN are from official sources and are covered by the normal manufacturers warranty. If an item has failed prematurely please follow our returns procedure (enclosed with goods), giving us details of the product and fault. Certain products need to be returned to our suppliers, for inspection and possible repair, before a replacement can be issued.Due to health and safety regulations, we request all used clothing to be washed prior to returning back to us. Failure to do this will result in us having to send them back to you, as we will be unable to inspect these goods.Just complete our returns procedure before sending us back the goods, stating what the fault is.Who pays the postage on returned Items?If you return something due to it not fitting or being suitable, you will need to pay the postage costs to return it to us.If you return something due to it being faulty we refund the carriage.We recommend you use recorded delivery or registered post to return items so as to cover yourself against loss.How quickly will TFN process the return?We aim to process all returns on the day they arrive with us. Sometimes we don't manage to do them all but your return will be dealt with in two working days. |
| Returns Policy Return ItemsWe will happily refund or exchange any item purchased from TFN within 28 days of purchase after this time no refund or exchange will be givenIf the exchange is due to a mistake on our part we will also refund postage costs. otherwise only the cost of the goods will be refunded.We make no charge for returns – there is no restocking fee Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached All returns must have a completed returns form We will credit the card we have on file for you this may take up to 10 working days to appear as cleared fundsWhat do I do if an item fails once it's been used?All goods supplied by TFN are from official sources and are covered by the normal manufacturers warranty. If an item has failed prematurely please follow our returns procedure (enclosed with goods), giving us details of the product and fault. Certain products need to be returned to our suppliers, for inspection and possible repair, before a replacement can be issued.Due to health and safety regulations, we request all used clothing to be washed prior to returning back to us. Failure to do this will result in us having to send them back to you, as we will be unable to inspect these goods.Just complete our returns procedure before sending us back the goods, stating what the fault is.Who pays the postage on returned Items?If you return something due to it not fitting or being suitable, you will need to pay the postage costs to return it to us.If you return something due to it being faulty we refund the carriage.We recommend you use recorded delivery or registered post to return items so as to cover yourself against loss.How quickly will TFN process the return?We aim to process all returns on the day they arrive with us. Sometimes we don't manage to do them all but your return will be dealt with in two working days. |
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